Cookie Policy
This cookie policy was last updated on 30 Jul 2026, 13:00.
What are cookies?
Cookies and similar technologies are tiny text files or snippets of code, usually containing a unique identifier. When you visit a website or open a mobile app, it asks your device for permission to store this file and read information from it. The information gathered can include the date and time of your visit and how you use the site or app.
Why do we use cookies?
Cookies keep you logged in as you browse, remember the items in your basket, help you shop securely and keep the site running smoothly. They also let us see how the site is used so we can improve it. And, depending on your choices, our own cookies may be used to show you advertising tailored to your interests.
What type of cookies do we use?
Necessary
These cookies are essential for the site to work properly. They make actions like these possible:
- Keeping items in your shopping basket
- Remembering your cookie choices for this site
- Remembering your language preference
- Keeping you logged in to our portal
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_abck | Akamai Botmanager | This cookie is used to analyse traffic to determine if it is automated traffic generated by IT systems or a human user | session |
alertBar | NIHRC | A simple cookie that tracks if the website's alert bar should be shown or hidden. | 24hrs |
bm_sz | MailChimp | Mailchimp / Akamai Bot Manager - Helps protect the website by detecting and managing automated or potentially malicious bot traffic. | 4 hours |
cookies17_consent_default | cookies17 | Stores your cookie consent preferences. | 1 year |
CRAFT_CSRF_TOKEN | Craft CMS | Protects forms against cross-site request forgery (CSRF). | Session |
CraftSessionId | Craft CMS | Maintains your session while you use the site. | Session |
Performance
Also known as analytics cookies, these gather statistics about how the site is used. We use this information to measure and improve the site’s performance.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | ID used to identify users | 2 years |
_ga_CJSDSRN39W | Google Analytics | ID used to identify users | 2 years |
Functional
These cookies unlock extra features for visitors, and may be set by us or by our external service providers. Accepting this category can enable things like:
- Live chat
- Embedded videos
- Social media sharing buttons
- Signing in with social media
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__cf_bm | Cloudflare | Cloudflare's bot products identify and mitigate automated traffic to protect your site from bad bots. Cloudflare places the __cf_bm cookie on End User devices that access Customer sites that are protected by Bot Management or Bot Fight Mode. The __cf_bm cookie is necessary for the proper functioning of these bot solutions. | session |
__Secure-YNID | It's a YouTube cookie used to enhance user experience by storing video player preferences and aiding in secure log-ins and spam detectio | 180 days | |
sp_landing | Spotify | Required to ensure the functionality of the integrated Spotify plugin. This does not result in any cross-site functionality. | 1 day |
sp_t | Spotify | Required to ensure the functionality of the integrated Spotify plugin. This does not result in any cross-site functionality. | 2 months |
YSC | Youtube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | Session |
Advertising
Set by our external advertising partners, these cookies build a profile of your interests and track activity across different websites. If you accept them, we may show you our ads on other sites based on that profile. They also record how many people have seen or clicked our ads, so we can improve our advertising campaigns.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
__Secure-ROLLOUT_TOKEN | Youtube | Registers a unique ID to keep statistics of what videos from YouTube the user has seen. | 180 days |
_fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | 4 months | |
_mcid | MailChimp | Identifies visitors and tracks their activity on the website for Mailchimp analytics, audience segmentation and marketing automation. | 1 year |
_twpid | X | Assigns a randomly generated identifier to your browser so that X can recognise it on return visits. Used to measure whether visits and actions on this site followed an X advertisement, and to build audiences for X remarketing. | 13 months |
guest_id | X | This cookie is set by X to identify and track the website visitor. Registers if a users is signed in the X platform and collects information about ad preferences. | 2 years |
guest_id_ads | X | This cookie is for advertising when logged out | 2 years |
guest_id_marketing | X | This cookie is for advertising when logged out | 2 years |
muc_ads | X | These cookies are placed when you come to our website via X. A cookie from X is also placed on our website, with which we can later show a relevant offer on X | 24 months |
personalization_id | X | Unique value with which users can be identified by X. Collected information is used to be personalize X services, including X trends, stories, ads and suggestions. | 2 years |
VISITOR_INFO1_LIVE | Youtube | Tries to estimate the users' bandwidth on pages with integrated YouTube videos. Also used for marketing | 179 days |
VISITOR_PRIVACY_METADATA | Youtube | Youtube visitor privacy metadata cookie | 180 days |
How can I switch off or remove cookies?
You can turn off everything except the necessary cookies at any time from the cookie settings. You can also block cookies in your browser settings — most browsers explain how in their help section. Bear in mind that blocking cookies may stop some features of the site working and could affect your experience.
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To see a record of the consent choices linked to this reference, please contact the site administrator.